Quotes
A quote is our estimate based on the information you give us. A quote request doesn’t book an appointment. If we find additional damage or faults during the repair, we’ll contact you before doing any extra work. You’re only charged for work you approve.
Authorization
By approving a quote, you confirm that you own the device or are authorized by its owner to have it repaired. We may refuse to work on a device if we believe it is lost, stolen or locked to another person’s account.
Your data
Back up your device before any repair. Most hardware repairs don’t affect data, but we can’t be responsible for data loss that results from a pre-existing fault, liquid damage or a hardware failure during repair. We’ll ask for your written authorization before any procedure that could erase data.
Parts
We’ll tell you the type of part we plan to use: original, refurbished original or third-party. Replacement parts may cause your device to display a parts notice in its settings. Opening a device affects its factory water-resistance rating, which we can’t guarantee after repair.
Pre-existing damage and risk
Some repairs carry a risk of further damage, such as removing curved screens, glued batteries or back glass, or repairing liquid-damaged devices. We’ll tell you about significant risks before you approve the repair.
Liquid-damaged devices
We don’t guarantee that a liquid-damaged device can be repaired or recovered. Inspection and cleaning are charged separately from any parts repair. Warranty coverage on liquid-damaged devices may be limited, as explained at the time.
Warranty
[CONFIRMED WARRANTY]. The warranty covers defects in the parts we fit and the workmanship of our repair. It doesn’t cover new physical damage, liquid exposure, damage from unsuitable chargers or accessories, normal battery wear, or repairs by anyone else after ours. To make a claim, contact us with your repair details.
Diagnostic fee
[DIAGNOSTIC FEE].
Payment
Payment is due when the repair is complete. [ACCEPTED PAYMENT METHODS].
Unclaimed devices
If a repaired device isn’t collected within [UNCLAIMED DEVICE PERIOD] of our notice that it’s ready, we’ll contact you using the details you provided. [UNCLAIMED DEVICE POLICY, in line with Nova Scotia law].
Liability
Our liability for any repair is limited to the amount you paid for that repair, except where the law doesn’t allow this limit.
Contact
Questions about these terms: (902) 220-3541 or [EMAIL ADDRESS].