OnePlus models we support
We repair OnePlus numbered flagship models (such as the OnePlus 8 to current models) and the Nord series, where parts are available. Because some OnePlus models were sold mainly outside Canada, we always confirm parts before booking. Send the exact model from Settings › About device.
| Models | Common repairs | Notes for repair |
|---|---|---|
| OnePlus 8, 8 Pro, 8T, 9, 9 Pro | Screen, battery, port | Older models; check parts availability first |
| OnePlus 10 Pro, 10T, 11 | Screen, battery, back glass, port | Curved AMOLED screens on several models |
| OnePlus 12, 12R, 13, 13R | Screen, battery, back glass, port, cameras | Very fast charging; we test charging speed after repair |
| OnePlus 15, 15R | Assessed as parts become available | Newer models; ask with your exact model |
| Nord N20, N30, N30 SE and Nord CE models | Screen, battery, charging port | Budget-friendly models; check the exact model number, as regional versions differ |
Most common OnePlus repairs
- Screen replacement. OnePlus uses AMOLED screens with in-display fingerprint sensors. Original-quality screens are recommended; low-grade replacements can affect fingerprint reliability.
- Battery replacement. Many OnePlus models use dual-cell batteries for very fast charging; the replacement must match.
- Charging port repair. After any port repair, we test fast charging with a compatible charger and cable, since full speed depends on the whole chain.
- Back glass repair. Frosted finishes can be hard to match exactly with aftermarket glass.
Fast charging and your OnePlus
OnePlus fast charging (Warp, Dash or SUPERVOOC, depending on the model) only works at full speed with a compatible charger and cable. If your phone has started charging slowly, check the cable and charger first, then the port for debris. A worn battery also charges more slowly as the phone protects it.
Before a OnePlus repair
- Back up with Google backup or OnePlus Clone Phone.
- Know your PIN or pattern.
- Bring your original charger and cable, so we can test fast charging.
- Remove the case.
Warranty
Our warranty: [CONFIRMED WARRANTY]. We are an independent repair business, not a OnePlus authorized service centre unless stated.
OnePlus batteries
Many OnePlus phones use dual-cell batteries to support very fast charging. That makes battery replacement a little different: the replacement must match the original design, or the phone may charge slowly or report the battery incorrectly. Signs your OnePlus needs a battery:
- It no longer lasts the day.
- It drops quickly from high percentages, or shuts down in the cold.
- It gets unusually hot while charging.
- The back is lifting, which can mean swelling. Stop charging it.
See battery replacement.
OnePlus screens
Several OnePlus flagships use curved AMOLED screens with in-display fingerprint sensors, and newer models use flatter screens. Curved screens almost always break during removal, so they’re replaced as a full assembly. We recommend original-quality screens: low-grade panels often make the fingerprint sensor unreliable. See screen repair.
Phones bought outside Canada
OnePlus phones are sometimes bought abroad or online, and regional versions can use different network bands and, occasionally, different parts. Send us the exact model number from Settings › About device so we can confirm compatibility before ordering anything.
Software
OxygenOS updates occasionally change charging behaviour or battery reporting. If a problem started right after an update, we check software first; see software repair.
Frequently asked questions about OnePlus repair
Can you get parts for my OnePlus?
For most recent numbered and Nord models, yes. Some models sold mainly abroad are harder. We confirm before booking.
Will fast charging work after a port repair?
Yes, with a compatible charger and cable. We test it.
Will my in-display fingerprint work after a screen repair?
Yes, with a quality screen and re-registration of your fingerprint.
Why is my OnePlus charging slowly?
Usually the cable or charger, debris in the port, or a worn battery. We test each.